A. Welcome to INUOVI.COM, your online guide to immaculate beauty tips, news and above all, great products that really work for you. We hope you will enjoy your stay here with us. Go ahead and browse through our site by clicking on any of our e-shop offers, or sign up as a member and be eligible for exclusive online discounts! For further enquiries, please feel free to direct them to mail@inuovi.com.

 

A. Whether you know what you are looking for, or are simply just browsing, you will find our e-shop navigation bar useful. To start shopping, click on E-SHOP in the navigation bar and select your favorite category of products. To order, simply type in the quantity required for the selected shade or colour of your choice, and click on the "Add to Shopping Cart" icon on the right. The product page will refresh itself automatically after your order placement. You may click the Remove icon to delete an item from your shopping cart, click Continue Shopping to add more items, or Send Enquiry to complete your purchase. Should you change the quantity of any item(s) in your cart at any one time, simply click Update Shopping Basket to recalculate your purchase subtotal. Happy shopping! Should you have further query, please email us at esales@inuovi.com.

 

A. We are pleased to inform you we accept payment by PayPal using all major credit cards such as VISA, MASTERCARD and AMEX cards. Should you have further enquiries, just email us at esales@inuovi.com.

 

A. Definitely! INUOVI.COM believes in the need to maintain confidentiality, integrity and to protect your privacy. We will never sell, or otherwise distribute your identities, , purchase history or any personal information to any third party company or person. Any information you give is held with utmost care and security, and will not be used in any manner you have not consented to.

 

A. Shopping at INUOVI.COM is safe and easy. Our system supports payment by Paypal using 128-bit encryption technology with all credit card processing done through an encrypted session between your browser and server. With SSL, or otherwise known as Secure Sockets Layer, an Internet standard security protocol, it would be extremely difficult for a third party to intercept your information while it is being sent to us. No one would then be able to see credit card information from your session over the Internet.

 

A. An electronic acknowledgement mail will be sent to the customer within 24 hours of successful submission of the electronic purchase order. This is followed by an order confirmation mail which will be sent on the same or next working day, confirming payment, delivery date and other order details.

 

A. You can be assured that we will try our best to reply you as soon as possible, preferably within 24 hours. Please allow at least 1 - 3 working days for us to look into all enquiries and reply on the specified subject. Should you have further enquiries with regards to your order, please email us at esales@inuovi.com.